Brand Management: Supervise account team, ensuring brand alignment, client satisfaction and timely delivery.

Account Management: Oversee diverse client accounts, meeting deliverables and conceptualising digital marketing strategies across 20+ clients.

Leadership: Identify skill and knowledge gaps in junior team members and provide necessary constructive feedback, motivation, support and training to foster ongoing development as well as team satisfaction and success.

Client Relations: Nurture strong, productive relationships with clients, acting as a primary point of contact. Communicate effectively to manage expectations while ensuring a clear understanding of the company’s capabilities.

Workload Prioritisation: Monitor, balance and coordinate team workflows, allocate tasks and prioritise resources to meet deadlines, achieve desired outcomes and enhance overall productivity.